Grandstream

Landline phones have been vital to organizations for decades, from enabling communication with customers and within the company, phone communication is critical to business operations. However, they have limitations in connecting you wherever you are, while mobile devices have overcome this issue but can be expensive solution.
You may ask yourself what is the alternative then? VoIP is your answer, now what is VoIP exactly? let us introduce you to the next level in the communication world.

What is VoIP?

VoIP, or Voice over Internet Protocol, was introduced in 1995 as a substitute for traditional landline telephony. It allows for the transmission and reception of phone calls over the Internet, removing the necessity for long-distance and international calls by utilizing an Internet connection to transmit voice communications.

VoIP technology has been particularly beneficial for businesses, as it enables more cost-efficient call management by eliminating the need to route calls through the complex global network of dedicated phone switch hubs. With VoIP, phone calls are no longer limited to traditional cell phones and landlines, as you can now make calls through your laptop or desktop computer

How does VoIP work?

VoIP systems use the internet network to route phone calls, instead of relying on traditional copper phone lines. This enables VoIP phones to perform the same functions as traditional analog phones, while also providing access to advanced features through the cloud, such as video and file sharing.

From a technical standpoint, VoIP converts your voice into data and transmits it through the internet, whereas traditional phones send voice signals directly through the Public Switched Telephone Network (PTSN) using dedicated hardware. VoIP eliminates the need for exclusive hardware and allows internet bandwidth to be shared across different use cases.

Now that you understand what a VoIP phone system is and how it works the right question now is “Why switch to VoIP? What does VoIP have to offer my business?